*All mail in items are sent at customers risk. We cannot guarantee that items will be signed exactly as requested. This includes, but not limited to preferences of location, color, or specific writing utensil (pen, sharpie, etc). There is also no guarantee as to the quality, size, or grade of the autograph. Every effort will be made to inform the player of how to sign, but we are not responsible for items signed incorrectly. No refunds will be issued for those reasons.
*We unfortunately have to cancel the Tom Gordon signing. Right before the signing was to take place, Tom informed us that his family was hit pretty hard by the Corona virus. We had communicated for several weeks after this discussing a rescheduled date once things were better. Through February and March, the communication was very good, but in April Tom stopped communicating with us and our calls/emails have been unanswered for over a month. We have no idea why, but we wish the best for Tom and his family and hope that down the road this signing can happen. We are obviously disappointed to make this decision, as we received over 300 items for this event. At this point we don’t want to hold on to anyone’s items any longer than necessary. If you paid via paypal or cash, or your check has already cleared, please let me know and I can give you a refund (check or PayPal) or credit towards another signing. No cash will be sent back via mail.
SASE POLICY – SASE stands for ‘self adressed stamped envelope’ all public or private or mail in signins are required for the buyer to provide return shipping. It is up to the buyer to provide everything necessary for proper return of item, this includes, but is not limited to – correct postage, appropriate packaging, tracking, insurance of items, cardboard, top loaders, bubble wrap and anything else to secure the safe transport of your items.
REFUND POLICY – All purchased items from the website have a 30 day return for damaged products only. All others are an as is sale and not subject for returns. Refund will be issues by credit to the website, company check, or via PayPal only. Refunds for a cancelled signed will be given as a credit to future signing, company check, or via PayPal, cash will not be mailed/returned. Items sent to us with insufficient postage will be held up for 60 days from the date of the signing. Anyone with incorrect postage will be notified via email or text. Failure to provide postage after 60 days will be considered abandonment of item(s) and they will be discarded with no compensation or refund for the autograph, inscriptions, shipping, or value of item itself.